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Booking & Notice

>Booking & Notice

Cancellation, refund and postpone

Cancellation

  1. For established reservation, cancellation made on the date of arrival will be no refund for the deposit. (Except for weather/natural disasters cause).
  2. For established reservation, cancellation made 3 days prior to the arrival date, full refund of deposit.
  • NT$30 fee will be charged at own cost for deposit made by remittance or transfer.
  • Date and time is counted hotel local time.


Postpone

  1. For established reservation, postpone is available at 3 month length. Deposit after 3 months will be confiscated without further notice.